Cancellation Policy For 1/2 Days Treks/Tours
Minimum cancellation is 10% or INR 3000 whichever maximum per person per tour.
25% between 45-30 days before tour departure.
50% between 30-15 days before tour departure.
75% between 15-05 days before tour departure 100% on the same day & no show & 05 days remaining.
In case, the tour is cancelled due to any kind of lockdown restrictions your paid amount shall be carry forwarded to any of our future treks or tour
Payment Policy
1st instalment – 50% at the time of booking the seat.
2nd instalment – 8 days prior to tour 50% payment.
RULES & REGULATIONS
If this trek/tour is cancelled due to natural calamity
In case the tour gets cancelled because of local lockdown or natural phenomena or any other reason beyond our control, we shall arrange for alternative treks or tours to a different place. In case, due to Government lockdown restrictions, we are unable to continue with any of the plans, your only tour amount will be refunded and your travel amount will be refunded as per the travel operator’s standard refund process. If the participant is unwilling to go for the alternative tour/trek, there would be no refund or voucher issued for this tour. All the services have to be arranged beforehand and cannot be shifted to any other date.
No show and tour changes/cancellations due to bad weather or natural calamity will be nonrefundable.No money shall be refunded in case a person is rescued and brought back to the base camp before the said date.
If the travellers need to return before the trip ends, they shall have to bear all the expenses for accommodation and meals at their respective or any other place. The services on the tour are arranged for even if they go unused.
In Case of Injury / Casualty
If any traveller feels unwell and has to be brought back to the base camp, all the charges, including the rescue fees, medication, Ambulance / Transport, accommodation apart from the scheduled itinerary, Meals or any other medical or Miscellaneous expenses will have to be borne by the traveller.
P.S. We are only liable to offer the services mentioned as per the itinerary and inclusions
Unused Services
We shall not offer or pay any discounts or refunds for missed or unused services which were missed or unused by the client due to no fault of ours, or our representatives, which shall include any termination of the client’s participation in the tour product due to the client’s own fault, negligence or breach of these terms.
IMPORTANT NOTES
Any extra transfers required during the tour will be charged extra.
For room sharing, in case you have opted for double sharing and we don’t have any partner to share, your accommodation will be done in triple sharing
Anything that is explicitly not mentioned in the inclusions and optional as suggested in the itinerary, is not a part of this package.
Images shown about the place, city, hotel, attractions, etc. are for illustration purposes only and may not be the same as those linked to the itinerary or services provided.
Cost and consequences arising due to any force major situations including but not limited to unforeseen circumstances like; natural calamities, political disturbances, health issues, flight delays / Cancellations, things beyond our control, etc. will have to be borne by the guest.
Airport transfers and coach tours are based on all guests travelling together on the same flight, any additional transfers will not be provided if guests travel on different airlines.
There will be additional charges for the passengers who would like to stay back at the destination or transit.
If you are carrying gifts, brochures, standees, placards, t-shirts, stationery, backdrops, laptops, projector, snacks or any such items for distribution purposes, then it is the sole discretion of customs authority or regulations.
Duties or gratuities, if any will be payable by the guest/corporate only.
Allowing excess luggage is subject to the airline’s approval, if any such charges will be payable by guest/corporate only.
Any changes in itinerary or upgrade in hotel /s will be charged extra, over and above the given cost (which will be informed to the customer in advance for final acceptance and payment.
Thank you.🙏
Team
Indradhanu Trek & Tours 🌈✨